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How to return a parcel to Female Invest
How to return a parcel to Female Invest

Learn the simple steps to return a package to Female Invest.

Updated over a week ago

Your Guide to Returning Goods to Female Invest

If you need to return a package to Female Invest, rest assured that our process is straightforward and customer-friendly. Here's a step-by-step guide to help you with your return within our 2-week return policy. Please be aware of any potential changes made in our return policy. See the latest return policy here.

Steps for Returning Goods

  1. Customer Notification: First, notify Female Invest of your intention to return the goods using the chat feature on our website (pink circle at the bottom right corner).

  2. Female Invest Confirmation: We will confirm your return and inform you that you are responsible for the costs related to returning the goods.

  3. Customer Ships: Purchase shipment for the products and send them to the appropriate return address (details below).

  4. Customer Confirms Shipment: Inform Female Invest of the shipment and provide proof of return, either through a receipt or a tracking number.

  5. Item Inspection: Upon receipt, Female Invest will inspect the condition of the items.

  6. Process Refund: Based on the condition of the goods, we will process and issue your refund.

Return Addresses

🇩🇰 Denmark: Female Invest ApS, C/O ShipShip ApS, Cementvej 1, 4600, Køge.

🇬🇧 United Kingdom: Female Invest ApS, C/O DEVLND Limited, 195 S Liberty Ln, Bristol BS3 2TN, United Kingdom.

Refund Details

  • Refund Method: The refund is issued to the same payment method used in the original transaction unless otherwise agreed.

  • Partial Returns: For partial returns, we will refund the amount corresponding to the returned goods. Delivery costs are not refunded for partial returns.

  • Value Reduction: If the goods' value is significantly reduced due to handling beyond what is necessary to establish their nature, properties, and functionality, we will deduct an amount corresponding to the value reduction from your refund.

Easy and Transparent Returns

At Female Invest, we aim to make the return process as easy and transparent as possible. If you have any questions or need assistance during your return, our Team Happiness is here to help.

Note: Make sure to initiate your return within 2 weeks of receiving the goods as per the delivery date reported by the order tracking number.

Returning your goods to Female Invest is designed to be hassle-free. We are committed to ensuring that your experience with us, even when returning items, is as smooth and satisfactory as possible.

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